John Hagel on 3 big shifts

John Hagel explains his views on the major concept of 2009: real-tim web, social web and mobile web. It is interestingly close to the perspective of Intellectual Capital.

  • Real-time web
    • Incresing importance on handling new knowledge (the flow of knowledge) instead of the stock of what you know

  • Social web
    • Efficiently handling tacit knowledge in- and outside of the firm

  • Mobile web
    • Effective integration oc the physical and virtual world